Cancellations and Returns

We put so much time and care into selecting our furniture, which makes us very confident that you will be pleased with your purchase, in fact, we are so confident that we are offering a 14-day money-back guarantee from the day you receive your goods.
In the very unlikely event, should you wish to return an item, We can arrange a collection for you via our Furniture delivery team at a cost from £49 which will be deducted from your refund, alternatively you may organise to return the item yourself.
Goods must be returned in their original packaging and in new condition, any goods which have been assembled can not be returned. Any goods that are not in their original packaging can not be returned.
Refunds will be issued within 21 days of receipt of goods.
If you wish to cancel your order and your order has been processed OR a delivery has been booked there will be a cancellation charge of up to £49.

Exchange/ Replacement

If any goods are received with any parts missing, we will send out a replacement as soon as possible. Please note the more information provided will help speed up the process massively.
Please notify us within 48 hours of delivery of any damage to the goods, as we may not be in a position to exchange damaged items at a later time.
Goods must be returned in their original packaging and in new condition, any goods which have been assembled can not be returned. Any goods that are not in their original packaging can not be returned.
Photographic evidence may be required in order to replace damaged parts.
If you wish to exchange your order an exchange charge of up to £49 will be incurred.
Under The Consumer Rights Act 2015 - If you discover a manufacturing fault within the first 6 months, we will repair the item. If the item is not repairable we will then replace it as soon as we possibly can.
Under The Consumer Rights Act 2015 - If you discover a manufacturing fault after the first 6 months, it is your responsibility to prove to us that the item is faulty. if you can prove to us the item is faulty we will then provide a replacement as soon as we possibly can.
All products come with a twelve months manufacturing warranty, no claims for faulty items can be entertained after a twelve-month period has passed.

*Please call or email to check availability for next day delivery
** Please note we do not share any of your details with any 3rd party. Your mobile number and email will be protected via the Data Protection Act 1998
*** Please confirm delivery charges before placing your order, delivery charges vary depending on postal code